At Florist Rayners Lane, we believe that everyone in Rayners Lane and beyond should be able to experience the joy of ordering beautiful flowers online with ease and independence. We are dedicated to ensuring our website and services are easily accessible to all individuals, regardless of ability. This Accessibility Statement outlines our ongoing commitment and actions to make Florist Rayners Lane a universally accessible florist.
We strive to meet and maintain the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level across our digital platforms. These guidelines are internationally recognized and help ensure that web content is accessible for people with a wide range of disabilities. By adhering to these standards, Florist Rayners Lane aims to provide an inclusive online environment where every visitor can navigate, select products, and complete orders efficiently and independently.
The Florist Rayners Lane website is designed to be fully compatible with a range of screen reader technologies. We have implemented alternative text for all images, logical heading structures, and ARIA (Accessible Rich Internet Applications) attributes where appropriate. This enables users who rely on screen readers to explore our floral selection, read descriptions, and complete their purchase process seamlessly. Information such as product details, prices, and ‘add to cart’ buttons are structured for optimal readability and interaction.
We recognise the importance of visual clarity for users with low vision or color blindness. Our website features a high-contrast color scheme and easy-to-read fonts to enhance legibility. Icons, buttons, and navigation menus feature clear differentiation, while all essential information is presented without relying solely on color cues. This helps ensure that every customer, including those with visual impairments, can interact with our online florist services comfortably and confidently.
Accessibility is more than a requirement—it is a core value at Florist Rayners Lane. We believe that every customer, regardless of physical or cognitive ability, should have equal access to our online ordering services. By maintaining accessible features, we aim to remove barriers so that everyone in Rayners Lane can enjoy a seamless, enjoyable experience when shopping for flowers. From browsing to checkout, our processes are designed to be simple and user-friendly for all.
We understand that accessibility is an ongoing journey. We regularly review our website’s performance and update our features based on user feedback and evolving best practices. Should you encounter any barriers or have suggestions on improving accessibility at Florist Rayners Lane, we encourage you to reach out to our customer support team directly. Our team is trained to assist with accessibility-related queries and to help all customers place their orders efficiently.
If you experience any difficulty accessing our website, ordering flowers online, or have any questions regarding accessibility, please contact our support team. We are committed to responding quickly and working with you to provide the support you need, so that every member of our Rayners Lane community can enjoy our florist services without obstacles.
Thank you for choosing Florist Rayners Lane. We are here to ensure your online experience is as accessible and welcoming as our flowers.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
